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Terms & Conditions

Last updated: [11/06/2025]

Welcome to Battery Joe! These Terms and Conditions (“Terms”) govern your use of the Battery Joe website (www.batteryjoe.com) and any purchases, services, or transactions made online or at any Battery Joe retail location (“Services”). By accessing our website or making a purchase, you agree to these Terms. Please read them carefully.


1. General

Battery Joe reserves the right to update or modify these Terms at any time without prior notice. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.


2. Products and Services

All products and services offered are subject to availability. We make every effort to ensure product descriptions, pricing, and details are accurate; however, errors may occur. Battery Joe reserves the right to correct any errors, update information, or cancel orders if necessary.


3. Pricing and Payment

All prices are listed in U.S. dollars and are subject to applicable taxes. Payment is due at the time of purchase. We accept major credit cards and other payment methods as listed at checkout. In-store pricing and promotions may differ from online offers.


4. Shipping and Delivery

Battery Joe offers local delivery, in-store pickup, and standard shipping options. Delivery and pickup availability vary by location. Orders placed near closing time may be processed the following business day. Shipping times are estimates and not guaranteed. Battery Joe is not responsible for delays caused by carriers or circumstances beyond our control.


5. Returns and Exchanges

Battery Joe accepts returns and exchanges in accordance with our Return Policy. To be eligible for a return, products must be in original condition with proof of purchase. Certain items—such as custom-built batteries or installed automotive batteries—may not be eligible for return.


6. Repairs and Warranties

For device repairs and battery installations, Battery Joe technicians perform services with care and expertise. However, Battery Joe is not responsible for pre-existing damage, data loss, or issues arising from unauthorized repairs. Warranty coverage on batteries and parts varies by manufacturer. Please refer to product packaging or ask your local store for warranty details.


7. Limitation of Liability

To the fullest extent permitted by law, Battery Joe shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, services, or products. Our total liability for any claim shall not exceed the amount paid for the specific product or service in question.


8. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.


9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Texas. Any disputes arising under these Terms shall be resolved in the courts of Lubbock County, Texas.


10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Battery Joe – 82nd St. Location

6223 82nd Street

Lubbock, TX 79424

Email: info@batteryjoe.com

Phone: (806) 771-5300